RGBlink
← Back to Support Hub
proAV

Support For Integrators & Commercial Installations

What we can help with

processor control, video routing, installation design, integration issues, and OpenAPI questions for proAV devices.

  • Commercial installations, processors, switchers, scalers, and distribution systems
  • OpenAPI control questions for proAV devices
  • System integration, deployment, and troubleshooting across installed projects

Start a support chat

Tell us your device model and what you need help with, or try a suggested question.

Support Knowledge

Select an article from the menu to view full content here.

General / Q16pro / Models

Q16pro Models

Gen 1

First generation models of Q16 & Q16pro are retired and no longer in active support.

Gen 2

ModelLoad capacitySingle-port output limitNumber of input modulesNumber of output modules
Q16 pro 1U9 million2K：2.5million；4K：8.85million21
Q16 pro 2U18 million2K：2.5million；4K：8.85million32
Q16 pro 4U45 million2K：2.5million；4K：8.85million44
Q16 pro 8U90 million2K：2.5million；4K：8.85million1010

4U & 8U frames have some input/output slots that are configurable as either input or output. Refer Specifications & User Manuals for individual models.