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proAV

Support For Integrators & Commercial Installations

What we can help with

processor control, video routing, installation design, integration issues, and OpenAPI questions for proAV devices.

  • Commercial installations, processors, switchers, scalers, and distribution systems
  • OpenAPI control questions for proAV devices
  • System integration, deployment, and troubleshooting across installed projects

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Support Knowledge

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FAQ / mini Series / 1080i Input Stability

Why is 1080i input video unstable on mini devices?

Applies to

mini, mini+, mini-pro (v1)

Answer

Update the firmware.

Later mini and mini+ firmware releases improve compatibility with interlaced signals such as 1080i50 and expand signal support.

Note that on some models interlace signals are only available on input 1