RGBlink
← Back to Support Hub
proAV

Support For Integrators & Commercial Installations

What we can help with

processor control, video routing, installation design, integration issues, and OpenAPI questions for proAV devices.

  • Commercial installations, processors, switchers, scalers, and distribution systems
  • OpenAPI control questions for proAV devices
  • System integration, deployment, and troubleshooting across installed projects

Start a support chat

Tell us your device model and what you need help with, or try a suggested question.

Support Knowledge

Select an article from the menu to view full content here.

API / Commands / Query Device Model

Query Device Model

Device Model

Overview

Provides for inspection of the currently connected device model

Devices Supported

All

Query Device Model

Command Structure

ElementAttributeDetail
HEAD<
TYPET
ADDR0x00default
SEQN0x00default
CMMD0x68
DAT10x01Query device model
DAT20x00-
DAT30x00-
DAT40x00-
CHKS0x69
END>

Example Transmit

HEADTYPEADDRSEQNCMMDDAT1DAT2DAT3DAT4CHKSEND
ASCII<T0000680100000069>
HEX3C4600006801000000693E

Response Structure

ElementAttributeDetail
HEAD<
TYPEF
ADDR0x00default
SEQN0x00default
CMMD0x68
DAT10x01Query device model
DAT2Device Model Hi 8bits
DAT3Device Model Lo 8bits
DAT4Device Edition
CHKS
END>

Example Response

<F00006801271001A1>

Refer table below to identify "27 10 01" as Q16pro gen2 4U with PVW Module

Error Response

<F000068FFFFFFFF64>

References

Device Models

ResponseDeviceModelEdition
41 04 01mini-ISO
41 03 00mini-pro
41 02 01mini-edge
22 00 00X2
32 00 00X3
70 00 00X7
A0 00 00X8
80 00 00X14
23 01 00FLEX 4ML
24 01 00FLEX 8
24 00 00FLEX 16
24 10 00FLEX 32
25 00 00FLEXpro 8
62 90 00D4
2C 01 06GX4
2C 01 07GX4pro
2C 01 07X1Gpro
27 11 00Q16pro gen22U
27 11 01Q16pro gen2with PVW2U
27 10 00Q16pro gen24U
27 10 01Q16pro gen2with PVW4U
25 32 00MSP405
  • Query Device Serial Number